[Latest for 2026] How Will the Revised Logistics Efficiency Act Change EC Businesses? The Mandatory Appointment of CLOs (Chief Logistics Officers) and What Needs to Be Done On-Site Now

[Latest for 2026] How Will the Revised Logistics Efficiency Act Change EC Businesses? The Mandatory Appointment of CLOs (Chief Logistics Officers) and What Needs to Be Done On-Site Now

Introduction: The Major Impact of the Fully Enforced 2026 "Revised Logistics Efficiency Act" on the E-Commerce Industry

The structural reform of the logistics industry, which was triggered by the "2024 problem," has entered a new phase as of 2026. A particularly major milestone is the full enforcement of the "Revised Logistics Efficiency Act" (Act on Promotion of Integration and Efficiency in Distribution Business). Even for e-commerce businesses and D2C brands that previously assumed logistics could be left entirely to shipping companies, the time has come where direct compliance based on the law is required.

In this legal revision, what directly impacts e-commerce companies of specific business scales is the mandatory appointment of a CLO (Chief Logistics Officer)*1. Failing to adapt to the revised law brings compliance risks such as official recommendations and corrective orders. On the other hand, for companies that proactively visualize and streamline their logistics processes early on, this serves as a major opportunity to build a sustainable supply chain and differentiate themselves from competitors.

In this article, after outlining the key points of the latest 2026 Revised Logistics Efficiency Act and the impact of mandatory CLO appointments, we explain "Three Practical Approaches" that e-commerce businesses should implement on-site immediately. We present a roadmap aimed at sustainable business growth while flexibly adapting to a changing environment by implementing data-driven decision-making and marketing measures driven by our global logistics platform "AnyLogi" and e-commerce management platform "AnyX."

Key Points of the Revised Logistics Efficiency Act: "3 Regulatory Measures" E-Commerce Businesses Must Grasp

The purpose of this legal revision is to impose clear obligations on cargo owners (shippers and consignees) to reduce logistics burdens in order to address truck drivers' long working hours and prevent logistics stagnation. The key regulatory measures that e-commerce businesses should understand are the following three points:

1. Duty of Consideration and Effort for All Shippers Regardless of business scale, all shipping companies are subject to efforts to reduce cargo waiting times and loading/unloading times during truck arrivals and departures, as well as optimizing delivery instructions to improve load efficiency.

2. Stricter Regulations on Designated Shippers and Mandatory Appointment of a "CLO (Chief Logistics Officer)" Shippers designated as "specified shippers" due to handling cargo volumes above a certain scale are required to formulate medium-to-long-term logistics efficiency plans and submit periodic reports. Furthermore, they must appoint an executive-level CLO (Chief Logistics Officer) to establish an enterprise-wide management and execution system for logistics strategy.

3. Rectification of Multi-Tiered Subcontracting Structures and Securing Fair Freight Rates To ensure an appropriate working environment for actual transport operators in the truck shipping industry, clear contract terms and fair freight rates are required. E-commerce businesses are also required to review overly tight delivery deadlines and unplanned pickup requests.

As a result, e-commerce businesses are now legally required to accurately understand their internal logistics data and reduce operational burdens on-site through collaboration with warehouses and delivery carriers.

"3 Structural Approaches" to Start On-Site Immediately

To comply with the law while properly controlling costs, executing the following three operational improvement approaches at the field level is recommended:

1. Smoothing Out Dispatch Schedules to Reduce Waiting and Loading Times Suppress shipping fluctuations that tend to concentrate on specific days, times, or sale periods, thereby reducing truck pickup waiting times. Real-time sharing of scheduled shipping data with the warehouse to facilitate smooth truck booking and berth management is essential.

2. Optimizing Packaging Sizes and Materials to Improve Loading Efficiency Compress cargo volume to increase the quantity of goods transported per trip (load efficiency). Eliminating over-packaging and selecting optimal cardboard boxes or mailer pouches that match product dimensions maximizes transport efficiency per truck.

3. Visualizing Delivery Networks and Adopting a "Multi-Carrier Strategy" Rather than concentrating cargo loads on a single shipping carrier, establish a multi-carrier strategy*2 that combines multiple local carriers and optimal pickup routes. This disperses the risk of carrier intake restrictions and maintains a stable delivery system.

Comprehensive Support via AnyMind Group's Technology and BPaaS

AnyMind Group's global e-commerce solution automates and comprehensively supports compliance with these legal revisions, as well as the visualization of complex logistics data and operational optimization, through technology. We contribute to client business growth through a "BPaaS (Business Process as a Service)" model*3 that combines software with operational support.

• AnyLogi (Global Logistics Platform) An integrated platform that streamlines cross-border and domestic logistics, warehouse management, and fulfillment. In addition to managing parcel dimensions and weight, it centrally manages truck pickup statuses and delivery progress, contributing to shorter waiting times and higher loading efficiency.

• AnyX (E-Commerce Management Platform) A management platform capable of centrally managing multiple e-commerce malls, brand sites, and social commerce. It batch-processes order data, enabling data-driven decision-making and marketing execution. By leveraging data-driven marketing through AnyX and our influencer marketing platform "AnyTag," we have achieved results such as a 2.3x increase in e-commerce sales in the Japanese market. Sharing order forecast data with the logistics side in advance absorbs sudden shipping spikes during sales and prevents field confusion.

• AnyAI (Data & AI Integration Platform) A data and AI integration platform. By incorporating solutions such as "AnyAI Workflow" that automate operations, it automatically analyzes optimal pickup/delivery routes and packaging patterns based on past shipping records and delivery data. This drives logistics DX and facilitates the enterprise-wide visualization of logistics data and report generation required by CLOs.

Responding to the Revised Logistics Efficiency Act is not merely about fulfilling legal obligations; it is an opportunity to rebuild your entire supply chain into a more resilient and sustainable form. By utilizing AnyMind Group's technology to construct a strong and efficient supply chain, let's seize opportunities for sustainable business growth.

■ For Inquiries Regarding Cross-Border/Domestic EC Logistics and Legal Revision Compliance E-commerce businesses seeking logistics data visualization or delivery process optimization consulting using AnyLogi are welcome to contact us anytime via our [Inquiry Form].

*1 CLO: Abbreviation for Chief Logistics Officer. The executive responsible for formulating company-wide logistics efficiency plans and overseeing/correcting logistics processes. *2 Multi-Carrier Strategy: A logistics strategy that combines the routes and strengths of multiple shipping companies (carriers) to flexibly select the optimal transport method based on the situation. *3 BPaaS: Abbreviation for Business Process as a Service. A business model that provides software combined with operational support services.